General Questions

Q: What do I need to access the OTCAS web application online?

A: To access the web application online, your computer must meet the following requirements:

  • For the optimal browsing of the web application, use Microsoft Internet Explorer 5.0+ or Mozilla Firefox 2.0+.
  • JavaScript must be enabled
  • Cookies must be enabled
  • Pop-up windows are used, so pop-up blockers must be disabled
  • 800×600 is required, 1024×768 or larger is preferred
  • It is recommended that the browser window be maximized to take up the entire screen
  • If a disability prevents you from accessing the web application, please contact OTCAS.

Q: Do I need to print out my OTCAS application if I am submitting it electronically?

A: Applicants should print out a copy of the application for their PERSONAL RECORDS only. Do not send printed copies of your application to OTCAS.

Q: If I am applying to more than one program, do I need to create a new application for each program?

A: NO. OTCAS is a centralized application service designed to allow you to apply to as many of the participating programs as you would like using a single application. You are only required to send one set of documents (transcripts, references, etc.) to OTCAS. Creating multiple applications will cost you more money and will delay the processing of your application to the programs you have designated. OTCAS is not responsible for the delays in the processing of your application due to multiple accounts.

Q: How do I change my OTCAS username?

A: To change your username:

  • Login to your OTCAS application
  • Click on your name on the top right of your page, and click on ‘My Profile.’
  • Enter your new username in the Username field. You must choose a username that is between 6 and 15 characters long.
  • Make sure to click SAVE when you are finished.

Q: How do I change my OTCAS password?

A: To change your password:

  • Login to your OTCAS application
  • Click on your name on the top right of your page, and click on ‘My Profile.’
  • Enter your new password. You must choose a password that is between 6 and 10 characters long. Use only letters and numbers (password is case-sensitive). Try to create a password that is easy to remember, but not easily guessed by others.
  • Make sure to click SAVE when you are finished.

Q: What do I do if I forgot my password?

Q: What do I do if I forgot my password?

  • Go to the application sign-in page of the OTCAS website.
  • Click the “Forgot Your Username or Password?” link and enter your e-mail address in the window that appears. The e-mail address must match the one listed on your OTCAS application.
  • A link will be sent to your e-mail address. Copy and past this link into your web browser, and input your new Password
  • If you have not received the above-mentioned e-mail within 15 minutes, contact OTCAS customer service at 617–612–2860 or

DO NOT CREATE A NEW APPLICATION! If you can not retrieve your password call OTCAS customer service and we can reset it for you.

Q: How can I change my e-mail address?

A: To change your e-mail:

  • Login to your OTCAS application
  • Click on your name on the top right of your page, and click on ‘My Profile.’
  • Enter your new e-mail address in the e-mail Address field. You must use an active e-mail address; keep in mind that this e-mail address will be used for all future messages from OTCAS, so be sure to check your mail at this address regularly.
  • Make sure to click SAVE when you are finished.

Q: Can I edit the application after I have e-submitted it to OTCAS?

A: You are able edit some sections, but the majority of the application becomes locked once you e-submit your first designation(s). The following sections can be edited after you have e-submitted your application:

  • Alternate Name
  • Mailing Addresses
  • Phone Numbers
  • Email Addresses
  • Password: Not transmitted to your designated OT programs
  • Designate Additional OTCAS Programs: No substitutions or deletions
  • Planned and In-Progress Courses: One-time changes during the Academic Update only
  • New Fall Courses Completed: One-time changes during the Academic Update only
  • Experiences & Observation Hours: New experiences and observation hour entries may be created.  No edits can be made to existing entries.
  • Reference Contacts: You may not delete an evaluator from your application once OTCAS receives the evaluator’s reference

Q: Can I apply to additional programs after I submit my OTCAS application the first time?

A: Yes. You may login to your submitted OTCAS application to add additional program designations. You must pay the incremental fee for each additional program you select before your request will be accepted. If you add additional programs, you are only required to provide additional payment according to the OTCAS Fee Schedule.  You are not at any financial disadvantage if you add a designation at a later point.

For example, If you have already designated three programs for a total fee of $260.00 and then add an additional school, you are only required to provide an additional fee of $60.00, for a total of $320.00.

Q: What documents can be sent to OTCAS?

A: In order to apply to programs through OTCAS, you must fill out an online application and provide the following documents to complete your file:

  • Official Transcripts from all U.S. regionally accredited higher-education institutions attended

If required by the program, you may also send the following items to OTCAS:

  • Up to 5 References
  • Foreign Transcript Evaluations

Keep in mind that official transcripts must be sent directly from the registrar or records offices at the colleges and universities you have attended.

OTCAS does not accept official test scores.  DO NOT mail or fax a paper copy of your official test scores to OTCAS.

Q: Is a Curriculum Vitæ/resume required?

A: No. A curriculum vitæ/resume is not required  by OTCAS.

Q: Can I send other materials to OTCAS even if they are not required?

A: Do not send any other documents to OTCAS, regardless of whether you wish them to be included as part of your OTCAS application. OTCAS will NOT forward any documents other than those listed above to your designated programs. If you would like your designated programs to obtain a copy of additional documents or credentials, you must contact your programs and ask whether they will allow you to send these items to the admissions offices directly. Be sure to investigate any supplemental application materials or fees that your individual program(s) may require.

Q: Will OTCAS send my Foreign Transcript Evaluation service to a non-participating program or any other establishment?

A: No. Any documents received by OTCAS will be used for verification purposes and subsequently archived. OTCAS is only authorized to distribute applicant documents to OT programs participating in OTCAS. OTCAS cannot make exceptions to this policy under any circumstances.

Q: Do I have to wait for my documents to be received at OTCAS before I can Submit my application?

A: No. You can and should Submit your OTCAS application as soon as you are confident that you have filled out all of the online sections completely and accurately. OTCAS will accept your letters of reference, transcripts, and payment regardless of the status of your application. The receipt of these documents does not affect whether you can e-submit.

Q: Does OTCAS save or carry over any application materials from one application cycle to the next if I need to reapply in the future?

A: OTCAS will be able to carry over your information from your 2016 application.